Customer Testimonials "Deborah, Really truly over and above! Thank you soo much. I really appreciate it. Even if this did happen all of the time your response to the situation is outstanding. Not that I need to because your products are so adorable but I will be recommending your company to whomever I speak to. Keep me posted on the Elephant. Thank you , If you could forward this to your boss I would love for them to know the quality of you efforts. Thanks again ," Nicole L. "just a note to say thank you for going the extra mile for me. Jack's eyes lit up the whole room when he saw the horse! thanks for the AWESOME customer service! Brandi B." "It's here - was at the side door! rockimals played a big part in making the party a success!" Marc W. "Dear Rockimals,
My daughter received " Starlight " on her third birthday and
she loves him. It is the perfect size - not too small -so fun and
challenging to get on and off - and so sweet and beautiful. It should last
her a long time. I am so glad I found your site. Thank-you, Adrianne L."
"Sure - actually this morning my child announced that she was afraid of the
horse - and I had to take it out of her room - but she does this with new
things sometimes - and I am sure she will want it back soon - anyway - I
love it - so there! Adrianne" "Just an update so you won't worry.... The beautiful horse ( Starlight) is
reinstated in my daughter's room ( as you recall - she was afraid of it at
first) and she loves it again. She gallops wildly on it by day and puts a
blanket on it at night. Just wanted you to know. Thanks, Adrianne ."
"Hi, I just wanted to let you know that the golden retriever rocker was a complete hit!! My little niece sophia just loves it!!! My sister said it is quite adorable and of very high quality. I will have to wait to see it when I visit her. Just wanted to send you a thank-you for your great service!!! I will tell my friends about your products!! Sincerely, Tamra L" "Thanks so much for the info. This helps a lot. Hope you had a great Christmas. Bobby B." "Acorn has arrived and I'm totally excited with him! He was worth the wait!! Thank you for all your work in getting him to me. My order number was 9722173. Mary M." "Thanks so much for checking for me! I did get my order today- just 2 minutes ago. Hooray, my luck is changing. Judith C."
"Thanks for your efforts on our behalf. This hasn't been a last-minute impulse purchase. We have ordered rocking horses on line two separate times from two different companies, only to be told a week later that they can't ship until January or February because they are out of stock. Four weeks later, we are still trying to locate one for our 2.5 year old granddaughter. It's been a very frustrating experience. Thank you again for all your help with this now-cancelled order from Rockimals. Don't despair the cancellation. We have several other grandchildren who will need a rocking horse soon enough. Linda M.""Thank you for the information, I ordered this for my niece and my sister is in a panic it won’t be here for Christmas, I can’t wait to see it the picture is adorable and I know my niece will love it. Beth B." "Yipee! Majesty arrived in time, as you promised. She is even more beautiful than the picture. We are thrilled! Thank you! Doreen E." "They were a huge hit! And, many people at the party want to buy them, too.
Thanks again for your help Patti D." "Dear Deborah, I wanted to let you know we received the horse. The damage is insignificant and does not warrant mention or replacement. As you can see from the enclosed picture, our daughter loves the horse. That is all that matters. Thank you for keeping us up to date on the status of the horse. Have a great Christmas.-Michael""thak you for your VERY FAST turnaround. I look forward to getting "Stretch,"
Lynn B." "They did come!Haven’t had a chance to open them yet, but my entry hall has no place to walk. Such great service, thank you.
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Patti D."
"Rocking Horse received……he is beautiful! Thanks "Thankyou so much, that had to set a new world record for speedy shipping. I can hardly wait for my little boys birthday so I can unveil this." Today I received the Majestic Rocking Carousel Pony I ordered and words cannot express how beautiful it is and the pleasure it will bring to the little boy I have purchased this for as a gift. Thank you for making such beautiful items for the public to purchase at a resonable price for the quality. Sincerely, Joe K, Danbury, CT "Carousel Horse arrived! It was packed really really well and is in perfect condition. In the future, if Rockimals carries what I need, I will only order from them. Thank you so much! You have been a real "twooper" (as my grandson would say) in helping me . Merry Christmas! Diane" "I cannot thank you enough for the professional and fast service in correcting the shipping error on my order #17689932. I received the correct rocking animal (the Tiger) today, 12/15 and UPS picked up the bull for return. I must admit I was very leery and worried when I noticed the error about having it rectified by Christmas. Your products are beautiful and your service is nothing short of excellent. I am so pleased, I have emailed your web page to everyone I know along with a testimonial of your product and service. Thank you again.
Merry Christmas
Dolores N." "I received the replacement part last week and I wanted to say thank
you. Everyone loves the bike and know my Mom wants to order one
for my sister's little boy. I can only say great things about your company!
Take care, Kali"
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